AFFORDABLE CELLULAR SERVICE

as low as $9.70 per month

What is Lifeline?
Lifeline wireless assistance helps make it easier for everyone to own a phone and have the ability to make a call in an emergency.

Qualified Lifeline customers can choose to purchase an IVC Lifeline rate plan or select any regular IVC rate plan and receive an $8.25 monthly credit off of the published monthly service rate plus receive 50% off the activation fee.

Can I qualify for Lifeline?
If you are participating in the following State or Federal Programs you will qualify:
• Food Stamp Program
• Medicaid
• Supplemental Security Income (SSI)
• Federal Housing Assistance Program (FPHA) or Section 8
• Low-Income Home Energy Assistance Program (LIHEAP)
• National School Lunch’s Free Lunch Program (NSL)
• Temporary Assistance for Needy Families (TANF)
-and-
You have paid any outstanding balance for telephone services provided to you or any member of your household at you current address.
 

How to apply?
Qualifying applicants will need to purchase a cellular phone through IV Cellular that is compliant and approved technology which meets the Federal Communications Commission standards.
When applying, the applicant should be prepared to supply

the company representative with the following information:
- Your phone number (if you already have service).
- The case number you have been assigned through
Medicaid, Food Stamps, SSI, public housing or
LIHEAP and/or your social security number.
- Your mailing address.
 

If you are participating in the monthly discount program, your phone bill will be lowered by $8.25 each month automatically by IV Cellular within 30 days after your eligibility is determined.

 

click on the link below for Lifeline Certification form

*Basic monthly access rate calculated before all taxes and fees and applies to select Lifeline plans.  IVC offers two basic Lifeline plans that do not require a credit check and/or deposit: other plans may require a credit check and/or deposit. Only one Lifeline plan or discount available per household and eligible wireless subscribers must be at least 18 years of age and have a physical address and reside in IVC’s licensed markets.  The Lifeline plan is not available to non Lifeline qualified customers. 

Terms applicable to the IVC Lifeline Plan -

Home Coverage Area – The Home Coverage Area is only illustrative of the IVC eight county area.  Roaming charges and/or airtime will be billed based on the location of the cell site receiving and transmitting the call, not on the location of the subscriber.  This will affect the availability of any free or packaged minutes included with the plan.

Illinois Valley Cellular Rate Plans – Rates shown are per minute and certain charges are subject to taxes and other charges.  State and local taxes are collected based upon the customers billing address zip code or service zone.

Full minute rounding applies to all minutes and fractions of minutes used.  Unused airtime allowances are lost and are not carried forward to the next billing cycle.  Calls using an IVC message feature may be charged airtime.  IVC reserves the right to change customer’s digital phone software over the air without notice or require a manual update of the customer’s digital software. Failure to comply with a request for an update could lead to disruption or cancellation of service by IVC.  IVC reserves the right to withdraw this offer at anytime.

Activation Fee – An activation fee of $15.00 may apply.  Originally $30.00.

Service Trial Period – A Service trial period of up to 30 days is available with all new accounts.  No termination fee will apply if service is discontinued prior to the expiration date of the trial period.  Customer will only be responsible for actual usage, roaming charges and toll where applicable.  The activation fee is a charge to process the new service on the IVC system and is non-refundable. Therefore,  the activation fee may be included in the final bill.

Equal Access / Long Distance – Illinois Valley Cellular will provide equal access to long distance carriers for subscribers electing to pay their own toll charges. These subscribers may pre-select their long distance  carrier for all toll calls the customer originates. These subscribers may choose from the following  long distance providers MTCO, MCI/World Com, Sprint, AT&T and Quest. MTCO will be the default long distance provider for all Illinois Valley Cellular customer long distance charges. If a customer chooses to select another long distance carrier, they must notify Illinois Valley Cellular of their designated long distance carrier. Illinois Valley Cellular is not responsible for long distance services provided by pre-selected carriers of the customer’s choice, including but not limited to billing, billing disputes, long distance service interruptions, and disputes. (only applies to Lifeline and ILEC equivalent plans)  See IVC’s Terms and Conditions Brochure for complete details

IVC Lifeline- 02-15-08